King George Hospital

King George Hospital 2023-11-28 Person 4 5 0

Everyone was fantastic asides from one senior Dr. He was a bit rude and kept shouting even though I had told him I was in with a migraine attack with severe photophobia, sensitivity to noise and smell. It was when a Jr Dr then spoke up for me that he finally lowered his tone.

Please make sure that the staff involved in my care are valued and appreciated because they were fantastic. Members of staff to praise personally: The nurse in the red top that placed my cannula and took my blood samples Nurse Katie Nurse Sophie Nurse Renato Nurse Simona Nurse Elizabeth Jr Dr Farhanna

King George Hospital 2023-11-28 Person 1 5 0

The casualty was very busy and chaotic, waited over 16 hours before I was seen. I didn't know what was going on. I was sent home after 20 hours and was not followed up as I had been told. A really awful experience.

More doctors needed and better organisation.

King George Hospital 2023-11-28 Person 4 5 0

Nurses were always taking care of me and always attentive

Have parking for my son who was with me

King George Hospital 2023-11-28 Person 5 5 0

In a horrid situation was really happy with the staff all were great

Was really happy no further comment

King George Hospital 2023-11-28 Person 5 5 0

I thought all the staff was excellent. A@E was so busy the staff did so well.

It was such & busy day / night, staff was under pressure due to amount of people.

King George Hospital 2023-11-28 Person 5 5 0

Because the nurse were good

Good advice they gave me

King George Hospital 2023-11-28 Person 1 5 0

I have a blood disorder and I am a diabetic type 1 came via ambulance got cannulated and then x rayed then spoke to a Dr told him my issues had it documented, then was told to sit outside the waiting area, had to be isolated as I have no spleen, then 7 hours later saw a Dr and asked me what I was here for?They received my bloods 5 hours previously to find I have a serious infection which could be deadly for someone like myself. I am shocked and appalled by the way I was treated considering I’m a complex case and all my consultants are at the Queens hospital, my husband was treated disrespectful by 2 nurses with condescending answers. I told the ambulance crew to take me to Queens prior my visit to KGH but had no choice but go there, where I hope I won’t be going again

No1 you need to prioritise the cases No2 have respect for those that are unwell No3 don’t send ambulance patients in the waiting area where casualties have turned up on foot with possible mild cases No4 the change over of your Drs that time of the morning, cases need to be discussed by the drs that just come in to take over No5 organise your A&E better, never have I seen in such an unorganised manner

King George Hospital 2023-11-28 Person 4 5 0

Can’t fault the staff just trying to treat too many people at once resulting in extremely long waiting times between tests and speaking to doctors. My self and my wife arrived 7.30 pm Friday had tests and X-rays and ct scan and waited until 4.30 pm Saturday to see doctor who was a very nice person But for older persons is a long time sitting just waiting.

Make it easier for the public to get GP appointments so they don’t clog up the hospital with minor ailments

King George Hospital 2023-11-28 Person 5 5 0

Amazing stuff and nauseous

Nothing

King George Hospital 2023-11-28 Person 1 5 0

It took 4 hours to initially get checked. Reception staff are just horrendously rude. Everyone is so unbothered, realistically my self why would I want to sit in a dirty A&E that stinks and has manky people coughing everywhere unless I was concerned. Doctors and nurses know how much they will get paid before they start working there. There was many people standing around doing NOTHING. 3 people to one patient. The whole system is being failed not failing because you guys don’t have proper systems in place. Doctors are sitting in GP surgeries getting paid with our taxes to do nothing. It’s all a JOKE! I hope you enjoy my review.

Everything train your reception staff better. Feedback to who you need to get coughs and cold and temperature out of the a&e. Make GPS do there job. Have better systems in place. Get stricter management don’t let people stand around and do nothing. Ensure people are working.